Health Guarantee
At Tesla’s Charming Frenchies, we prioritize the health and well-being of our French Bulldog puppies. To give you peace of mind, we offer a comprehensive Health Guarantee that covers both the initial adjustment period and longer-term health. We want you to feel confident that your new companion is off to the best possible start.
Initial Health Guarantee (72 Hours)
We provide a 72-hour initial health guarantee upon your puppy’s arrival at home. We encourage you to take your puppy to a licensed veterinarian within this period to confirm their good health. If any serious health issues are identified and verified by a second veterinarian, you may be eligible for:
- Replacement Puppy (when available), or
- Full Refund
Please contact us within 72 hours of your veterinarian’s exam with a written diagnosis to initiate a health-related claim.
Genetic Health Guarantee (One Year)
Our One-Year Genetic Health Guarantee covers any serious genetic health conditions affecting the quality of life specific to the French Bulldog breed, such as heart disease or hip dysplasia. If your puppy is diagnosed with a life-impacting genetic condition within the first year, verified by a licensed veterinarian, you may choose from:
- Replacement Puppy (when available), or
- Partial Refund to help with veterinary costs related to the condition
A written diagnosis from your veterinarian, along with any relevant test results, is required to qualify for this guarantee.
Lifetime Support and Guidance
Our team is available for ongoing support and guidance throughout your French Bulldog’s life. Whether you have questions about health, nutrition, training, or general care, we’re here to help. Each of our puppies is considered part of our extended family, and we are committed to ensuring they thrive in their new homes.
Exclusions
Please note that our Health Guarantee does not cover:
- Health issues arising from improper diet, accidents, or neglect
- Routine care, vaccinations, or minor issues that do not affect the puppy’s quality of life
- Conditions common to the breed but not life-impacting, such as mild allergies or minor skin conditions
How to Claim the Health Guarantee
To initiate a claim under our Health Guarantee, please follow these steps:
- Contact Us within the applicable timeframe with all relevant health documentation.
- Provide Veterinary Records including a clear diagnosis and supporting test results.
- Await Our Review, after which we will discuss the available options.
At Tesla’s Charming Frenchies, we are proud to raise French Bulldogs with exceptional care and attention to health. Our Health Guarantee reflects our dedication to transparency, quality, and your puppy’s lifelong well-being.